Features Overview

Core Features

• Congregation Management
  • Families — Household records with shared contact info, pledge history, and unified family/member profiles.
  • Persons — Individual member profiles with contact details, roles, church history, notes, and timeline filters.
  • Self Registrations — Visitors can register through an online form. Staff review and approve them before they appear in the printed directory.
  • Online Verification — Members can review and confirm their own contact information.
  • Notes — Private or shared memos on person and family records, with timeline filtering.
  • Properties — Custom labels (e.g. "Homebound", "Choir Member") for people, families, and groups.
• Finances
  • Donations — Record contributions and link to family pledge accounts.
  • Envelope — Track giving by numbered donation envelopes (setup and usage).
  • Deposits — Batch donations into deposit slips with printable bank forms.
  • Pledges — Track multi-year giving commitments with a dedicated Pledge Dashboard.
• Events — Create one-time or recurring events, track attendance, manage child check-in/out, and use the unified event editor.
• Groups — Ministry teams, committees, Bible studies, small groups, or any other grouping. Includes kiosk check-in support.
• Sunday School — Specialized group dashboard with roster and attendance tracking.
• Kiosk Check-in — Self-service check-in tablets for any event with a linked group. Parent alerts via email or SMS.
• Calendar — Month, week, day, and list views, plus birthdays, anniversaries, and fundraisers. Click a day to add an event.
• Fundraiser — Manage auctions and fundraising events where members buy and sell items.
• Reports & Queries — Directories, mailing labels, birthday lists, financial statements, and custom queries.
• Volunteers — Track member availability for specific roles and find volunteers for upcoming needs.
• Volunteer Management (v2) — Ministries with teams and positions, schedules that follow the calendar, assignments, substitutions and reminder email (7.8.0, off by default).
• Data Import — Import member records from CSV, including Classification and Family Role columns.
• Export & Data — Export Hub with CSV, ChMeetings format, and database backup — all in one place.
• Backup / Restore — Full database backups with one-click restore.
• Localization — 46 languages, regional grouping, and browser auto-detection.
• Member Portal — Members sign in with their own email address (a code or link, no password), can stay signed in on their own device or use a passkey, and look after their profile and family, see the church calendar and their giving, and volunteer. Administrators choose who may sign in and what each person can do. See Member sign-in.
• User Management — Staff accounts, role-based access, granular permissions, and 2FA.
• Plugins — Extend ChurchCRM with community and built-in plugins. Install from approved registries.

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External Integrations (via Plugins)

Plugin	Purpose
MailChimp	Sync congregation list for newsletters and mass email
Vonage SMS	Send SMS parent alerts from kiosk check-out
OpenLP	Push member names and attendance counts to worship software
Gravatar	Display member photos from Gravatar-linked email addresses
Google Analytics	GA4 tracking on authentication pages
External Backup	Automated offsite database backup
Custom Menu Links	Add custom navigation links to the admin sidebar
Holiday Calendar	Optional community plugin adding a holiday event calendar

All integrations are optional. Enable only the plugins your church needs under Admin → Plugins.